For your maximum protection, every order shipped is fully insured against loss, pilferage, and damage. On each U.S.P.S. and U.P.S. shipment, there is a PIN (Package Identification Number) that makes tracing of lost shipments easy and fast (allow 30 - 90 days for postal tracers). UPS does not deliver to PO boxes!
If you request that your order be shipped in a specific way, Seven Seas Gifts will do everything possible to honor your request.
If, however, your request cannot be honored, or if you request that your order be shipped "Best Way", your order will be shipped via the fastest, lowest-cost, most efficient carrier for that order. At Seven Seas Gifts, "Best Way" always means "Best Way For YOU".
Rush Orders may require air shipment. Some orders may have special instructions specified as "Rush -- need by (specified) date". When such an order is received, we check to determine if delivery can be assured by surface shipment. If there is doubt, or surface delivery is not possible, we would assume that the "need by" date is critical and we must ship by air. So customers who place a "need by" limitation
on their orders must assume responsibility for air charges if air delivery is needed to meet the
delivery date.
If you need merchandise by a specific period
but air charges are not practical, please advise on
your order, "NEED BY (SPECIFIED) DATE ---- BUT
DO NOT SHIP BY AIR". We will need instructions
as to how to handle your order if you do not wish
air delivery, and we cannot meet your delivery
date by surface shipment. Should the order be cancelled? Is there enough lead time in your specified date that you're comfortable with a
ground shipment? (Brass, marble, and wooden
items, etc. may dramatically increase the cost,
making air shipment impractical.)
Adding a "need by" stipulation on your order should only be used in an emergency.
NOTE: Remember, Rush Orders Are Very Costly!
During holiday seasons, additional time may be required due to heavy shipping demands and
possible inclement weather in some parts of the country (longer for orders outside Continental US).
